Terms & Policies

Comprehensive policies governing your purchase and use of our premium digital products and services.

Terms of Service, Refund & Return Policy

Last Updated: March 06, 2026
Important Notice: These Terms govern your purchase and use of products sold by IVEARNI GLOBAL TEKNOLOGI through Whop or any associated platform.
Resolution Center: If you have any issues, please contact us via Whop Resolution Center before contacting your bank or payment provider.

These Terms of Service ("Terms") govern your purchase and use of any products or services ("Products") sold by IVEARNI GLOBAL TEKNOLOGI through Whop or any associated platform. By completing a purchase, you agree to be bound by these Terms.

All payments are processed securely by Whop, which acts as the Merchant of Record. IVEARNI GLOBAL TEKNOLOGI does not store, process, or have access to customers' credit or debit card information.

1. Nature of the Product

All products sold by IVEARNI GLOBAL TEKNOLOGI are digital products and/or online services. No physical goods are shipped.

Delivery is made electronically, including but not limited to:

  • Email delivery
  • Download links
  • Account or membership access
  • Third-party platform access

2. Access & Delivery

Access to the purchased product is provided after successful payment confirmation. In some cases, customers may be required to create or claim an account in order to receive access.

Once access has been delivered, the product is considered received and fulfilled.

Orders may originate from the Whop marketplace or from our official website. Regardless of the discovery source, all payments are completed through Whop, and product delivery is handled directly by IVEARNI GLOBAL TEKNOLOGI.

Important: Customers are responsible for providing a valid email address and following access instructions sent after purchase.

3. Acceptable Use

Each purchase grants access for one individual user only. The following activities are strictly prohibited:

Account Sharing
Strictly prohibited
Reselling
Redistribution forbidden
Link Sharing
Unauthorized sharing
Commercial Use
Without permission
Warning: Violation of these terms may result in immediate termination of access without refund.

4. Refund Policy

Due to the digital nature of the products, all sales are final.

Due to the digital nature of the products and immediate access delivery, refunds are generally not provided once the product has been delivered or access has been granted.

Refunds May Be Issued Only If:

The product was not delivered
Verified non-delivery cases only
Technical errors preventing access
Within 24 hours of purchase
All refund requests must be submitted through the official support or resolution channel provided at the time of purchase (such as the Whop Resolution Center).

No Refunds Will Be Issued For:

  • Change of mind
  • Lack of usage
  • Misunderstanding of product description
  • Incompatibility with expectations

5. Return Policy

Because all products are digital and delivered electronically:

Returns NOT Possible
Digital products only
Exchanges NOT Available
No exchange policy
Refunds Governed by Section 4
See refund policy above

6. Disputes & Chargebacks

Customers agree to contact IVEARNI GLOBAL TEKNOLOGI through the official support or resolution channel before initiating any chargeback or payment dispute with their bank.

Improper Chargebacks

Filing a chargeback without first contacting support may delay resolution and may result in the submission of delivery and confirmation evidence to the payment processor.

Improper chargebacks or disputes filed without prior communication may result in:

Permanent loss of access

Account suspension

Evidence submission to processor

How to Dispute Properly
  1. Contact us at support@ivearniteknologi.com
  2. Provide your order number and issue details
  3. Wait for our response within 24-48 hours
  4. If unresolved, use Whop Resolution Center

7. Evidence & Transaction Records

To protect against fraud and disputes, we securely log:

  • Transaction details
  • Payment confirmations
  • Access timestamps
  • Download or usage activity
  • Support and communication records
  • IP addresses and device information
Delivery Confirmation: Customers may be required to confirm receipt of the product by clicking a confirmation link sent via email. Once confirmed, the order is considered fully delivered and non-refundable.
These records may be used as valid evidence in the event of a payment dispute or legal proceedings.

8. Limitation of Liability

To the maximum extent permitted by law, IVEARNI GLOBAL TEKNOLOGI shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

This includes, but is not limited to:

  • Loss of profits or revenue
  • Loss of data or business information
  • Business interruption
  • Personal or commercial damages

Maximum liability for any claim shall not exceed the amount paid for the product.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of the product after changes constitutes acceptance of the updated Terms.

We will notify customers of significant changes by:

  • Updating the "Last Updated" date on this page
  • Email notification to active customers (when applicable)
  • Notice on our website or platform

10. Privacy & Data Protection

Information We Collect

When you make a purchase, we collect:

  • Name and email address
  • Payment information (processed through Whop)
  • Transaction history and order details
  • Communication records

How We Use Your Information

  • Process and fulfill orders
  • Send product delivery and confirmations
  • Provide customer support
  • Prevent fraud and protect our rights
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data. All payment processing is handled by Whop using encrypted, PCI-compliant systems.

Data Retention

We retain transaction records for a minimum of 3 years for accounting, legal, and dispute resolution purposes.

11. Intellectual Property Rights

All products, content, and materials are the intellectual property of IVEARNI GLOBAL TEKNOLOGI or its licensors.

Your purchase grants you a limited, non-exclusive, non-transferable license to access and use the product for personal use only.

You may NOT:

  • Copy, modify, or create derivative works
  • Reverse engineer or decompile
  • Remove copyright or proprietary notices
  • Use for commercial purposes without written permission

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our products shall be subject to the exclusive jurisdiction of the courts of Indonesia.

13. Contact Information

For questions, support, or disputes regarding these Terms or your purchase:

IVEARNI GLOBAL TEKNOLOGI

Agreement Acknowledgment

By completing a purchase from IVEARNI GLOBAL TEKNOLOGI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, Refund Policy, and Return Policy.